Returns & Exchanges
At Village Hat Shop, we want you to love your headwear. If your hat doesn't fit or meet your expectations, you can return or exchange any unworn item within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Pack Your Hat Carefully
Place the hat in its original shipping box with all tags attached to ensure it maintains its shape and quality during transit.
Attach the Shipping Label
Print the prepaid return shipping label provided through our portal and securely tape it to the outside of your package.
Drop Off and Refund
Hand your package to the designated carrier; once we receive and inspect the item, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing